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© Impact Motorcare 2015-23.  For Important information, Consumer Rights, Cookies and Privacy Policy Click Here

Who we are.

Impact Motorcare is owned by Mr R. D. Long (Sole Trader) – the Data Controller. This privacy policy explains how we use any personal information we collect about you when contact us, have work carried out or use our website.


What information do we collect about you?

We collect information about you when you register with us, request a quotation or have work or services carried out by us. We collect and use information for that purpose by the following reasons (lawful basis).

1. Consent. –  for marketing and reminder purposes.

2. Contract. – because they have asked you to do something before entering into a contract (e.g. provide a                         quote).

3. Legal Obligation. – Sometimes needed to sell items (e.g. Number Plates) or carry out certain work.

4. Vital Interests. – Work carried out on a car may need a safety recall (could be life threatening).

   Therefore basic contact details need to be held for this purpose.

Website usage information is collected using cookies.

Information is retained while required (active customer) and for 4 years after your last contact with us.

How will we use the information about you?

We collect information about you to carry out work, sell goods or for a quotation request, to manage your account and, if you agree, to email or SMS text or telephone or write to you about reminders for work due or about providing other products and services supplied by us which we think may be of interest to you.

Impact Motorcare does not share your information with other bodies or companies unless required to do so by law.


We would like to send you information about products and services of ours which may be of interest to you. We also sometimes send reminders for work required e.g. when upcoming MOT tests and services are due. If you have consented to receive these, you may opt out at a later date.

Impact Motorcare does not share your marketing or reminder information with any other bodies or companies.

You have a right at any time to stop us from contacting you for marketing and / or reminder purposes.

If you no longer wish to be contacted for marketing and / or reminder purposes, please contact us.

Access to your information and correction.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. This service is initially free but a fee may be charged for extra or repeated requests.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you are unhappy with our response to any matter concerning your data please contact:

ICO  Information Commissioner's Office  web:  ico.org.uk   or Tel: 0303 123 1113


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 01/03/2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email:         workshop@impactmotorcare.co.uk

Or write to us:   Impact Motorcare

                       Main Street

                       Pool in Wharfedale

                       Otley, West Yorkshire

                       LS21 1LH

PRIVACY POLICY.     Please scroll down to read all.

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